Courts have very defined business rules and step-by-step processes to handle their cases. An event-driven/business rules model will incorporate those rules and practices to allow the system to manage and track the workflow processes while allowing for exceptions. This produces the following benefits:

• Truly automate case management
• Reduce the number of case dismissals due to violations of court rules
• Reduces the startup time and continuing training of employees, and delivers consistent service to the public
• Case-flow, functions, forms and reports are configurable for each court, judge, and case type
• Configurations for case flow, functions, forms, and reports can be changed at any time, with immediate effect, by court employees without vendor expense
• Generate pre-populated correspondence letters and forms
• Store scanned documents
• Automatic e-mail generation
• Interface with third-party systems
• Finally, you can have the confidence that this approach incorporates and capitalizes
  on the National Center for State Courts Functional Standards for Case Management
  Systems.